On 5 and 6 December 2017, HERAS invited Wonderwerk from Vienna (https://www.wonderwerk.at/en/) to conduct a one day and a half workshop on understanding students‘ needs with the design thinking method with academic staff of public universities. The public universities in Kosovo aim to position themselves as modern higher education institutions, providing their students not only with state-of-the-art knowledge, but also didactics. For this reason, professors and assistants from the public universities in Kosovo were brought together to experience a set of measures/methodologies in order to make higher education in Kosovo more student centered. During this workshop, participants got to know the design thinking approach and several design thinking tools which can be helpful for teaching staff in creating and successfully applying student-oriented learning methods.
During the workshop the participants interviewed students, translated their views and needs into ideas, prototyped and tested the ideas. One participant mentioned: „Now I will not only try to observe the needs of the students as I did before, but I can apply a structure and tools in my observation.“