On 14 January 2019, HERAS together with the KAA organized the third workshop in a row at the University of Mitrovica with an aim of training their staff on how to develop and finalize SER. These reports are first step that every university shall undertake as part of the accreditation process. In addition, during the workshop, HERAS expert presented the Accreditation Manual for re/accreditation of higher education institutions, and re/accreditation of bachelor and masters study programs, and covered inputs and discussion around standards and performance indicators.
The workshop was a good platform to exchange views and ideas how the mentioned process could be improved. HERAS will continue with similar trainings in other public Universities